Customer Asks for Refund at Burger King Gets Cursed At, Assaulted


Above: Mother of two Sarah Self, and unnamed Burger King employee

A White customer at Burger King was cursed and assaulted by a Black server after merely requesting a refund for a Vanilla shake that was poorly made.

The incident happened at a Lake Charles, Louisiana Burger King that one Redditor described as ghetto…BIG time.

Video filmed by the customer showed the woman asking the employee for a refund, and then, after being ignored, asking to speak with the manager. Instead of summoning her boss, the angry server identified herself as the person in charge, and got nasty and started cursing at the female customer, named Sarah Self, who posted a video of the encounter on Facebook.

Self said that she also had small children with her while she was in the restaurant, but its obvious the irate employee didnt care one bit.

Sean Kelly posted a transcript:

Can I get a refund right now? the customer asked. The employee then began cursing at the woman.

You cannot treat people like this. This is your job, the woman said in response. You handed me soft serve ice cream and then gave me some garbage, and Im not going to eat it.

The server then began to lose her temper, shouting at the woman and telling her to leave.

Really? she said to the customer. I dont give a f**k, go ahead.

After realizing that she was being filmed the entire time, the employee walked out from behind the counter to confront the customer. Another employee subsequently attempted to intervene, but the server continued to curse and shove herself into the customer threateningly.

You took my picture for real? the server asked. Do you want to get slapped?

And then she did exactly that slapping Self as she raised the camera again, causing the woman to say shes calling police.

The only thing missing was someone yelling WORLDSTAR, Nigga!

Redditors ridiculed the employee, and wondered how on Earth she could mess up a Vanilla shake, of all things:

As for someone who is currently employed at Burger King, this is so cringe worthy. The steps for making a vanilla milkshake: Pump the amount needed of Shake mix and vanilla syrup into the cup. Drip vanilla ice cream into the cup. Blend it. Top it off with whip cream (if requested). How can this be so difficult? Joseyedea said.